Acceptance of Terms & Conditions

1.1. By purchasing a membership, attending therapy sessions, or using our facilities, you agree to comply with these Terms & Conditions. 
1.2. Najwa London reserves the right to update or modify these Terms & Conditions at any given time without prior notice.

Membership

2.1. Membership is granted based on our approval and in adherence to our Rules & By-laws.
2.2. Membership is non-transferable, individual and non-usable for friends or relatives.
2.3. Najwa London reserves the right to suspend or terminate your membership at any given moment, for any reason, without any liability.

Booking Policy

3.1. Appointment Scheduling
Members need to book appointments in advance through our designated booking system, phone, or email.
Najwa London retains the right to decline bookings or reschedule appointments at our discretion.
3.2. Cancellation
Members are required to give a minimum of 24 hours' notice for appointment cancellations.
Not adhering to the notice may lead to additional charges or potential loss of membership privileges.

Personal Health and Safety

4.1. Inform our therapists about any pre-existing medical conditions or concerns before receiving treatments.
4.2. All members assume the risks and responsibilities tied to the use of our facilities, services, and treatments.
4.3. Najwa London isn't accountable for loss or damage to any of your personal items.

Age Restriction

5.1. Only members aged 18 or above are permitted to use our services and facilities.

Data Protection

6.1. Najwa London complies with every data protection law and regulation when handling your personal information. For more specifics, please consult our Privacy Policy.

Confidentiality

7.1. We commit to ensuring the confidentiality of your personal data in alignment with our Privacy Policy. Members must also uphold the confidentiality of any details related to other members or our staff.

No Warranties

8.1. All services, treatments, and facilities of Najwa London are provided without any guarantees, be it expressed or implied.

Our Liability and Limits

9.1. Najwa London will not be liable for any form of damages arising from your utilization of our services, facilities, or treatments. Our liability is confined to the amount you paid for the membership or service.

Intellectual Property

10.1. All content, materials, and trademarks associated with Najwa London, both on our website and our facilities, are our exclusive property. They are safeguarded by intellectual property laws, and any unauthorized usage is prohibited.

Third-Party Websites

11.1. Our platform may host links to external sites. Najwa London isn't responsible for the content, privacy practices, or terms of these third-party sites. Interactions with such sites are governed by their individual terms and not by Najwa London's Terms & Conditions.

Governing Laws

12.1. These Terms & Conditions, our Booking Policy, and any associated documents, are framed and interpreted in line with the United Kingdom's laws. Any disputes that arise out of or relate to these policies are exclusively subject to the jurisdiction of the courts within the United Kingdom.

Entire Agreement

13.1. The combined essence of these Terms & Conditions, our Rules & By-laws, Privacy Policy, and any other official documents represent the full agreement between you and Najwa London.

Contact Us

14.1. Should you have queries or concerns about these policies, we invite you to contact us directly at office@najwalondon.co.uk.

By purchasing a membership, attending therapy sessions, or availing of our facilities, you acknowledge and consent to these Terms & Conditions. If you don't concur with any part of these conditions, we recommend refraining from using our services and facilities.